How To Look After Your Candle
Look after your candles & get a longer burn time with our top candle maintenance tips and tricks.
The first time you burn your Solace candle, allow the wax to melt all the way to the edges of the jar to allow a consistent burn throughout the candle. This will avoid tunnelling and ensure the lifetime of your candle is increased. Avoid knocking the jar to avoid spillage. Please refrain from moving the candle when lit or the wax is still molten.
Before burning your candle, make sure there's no mushrooming on the wick. If there is, please trim this off before lighting to avoid the wick spitting. Please be aware, that wick spitting can happen with our self trimming wick technology within the first few seconds of lighting. You can trim your wick with wick trimmers or pinching the burnt wick away. This will ensure that the wick doesn't curl into the wax, give off any black smoke, and give your candle a longer lifespan.
We recommend that you always extinguish your wick by dipping the wick into the wax. This simply brilliant tool provides a smoke-free, cleaner option for extinguishing candles. Dip the lit wick into the melted wax pool and the flame will extinguish without giving off black smoke or a strong burning aroma. When relighting your Solace candle, ensure that there are no wick trimmings in the wax. Burn the candle on an even, fire-resistant surface. Always ensure you burn away from flammable items.
Avoid burning the candle for more than 4 hours at a time. The glass jar may get hot so be careful when putting the candle out or touching the glass. Never extinguish the candle with liquid as this may cause the hot wax to bubble or spit, or the container may crack. If the candle is repeatedly smoking, flickering or the flame becomes high, extinguish, let the candle cool and trim the wick.
Always burn your candle within sight, never leave it unattended and keep away from drafts. Keep out of the reach of children and pets. Once the soy candle wax is down to 10mm, please discontinue usage.
If you need extra guidance, please don't hesitate to contact our team.